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Who Is the Top-Rated Appliance Repair Company in Staten Island?

April 24, 2026 by

When your refrigerator stops cooling, your dishwasher starts leaking, or your dryer suddenly quits, you do not want to gamble on who to call. Staten Island homeowners want an appliance repair company with a strong track record, real customer satisfaction, and enough reviews to prove that the quality is consistent.

If you are trying to find the top-rated appliance repair service in Staten Island, Google reviews are one of the best places to start. They give homeowners a quick snapshot of how local companies are performing in the real world, based on what actual customers have to say after the job is done.

By that measure, TJ’s Appliance Repair stands out as the top-rated option for Staten Island homeowners looking for reliable help. At the time of writing, TJ’s Appliance Repair has 110 Google reviews and an overall 4.6 out of 5 rating, which puts us ahead of several other local competitors on both rating strength and review volume.

Appliance repair technician at work on a washer/dryer

Why Google Ratings Matter for Appliance Repair

Not all five-star claims are created equal. A company with a high rating but only a handful of reviews has not been tested the same way a company with a high rating across dozens or even hundreds of customers has. For Staten Island homeowners, the sweet spot is a company with both a strong rating and enough reviews to show the performance is not a fluke.

That is where TJ’s Appliance Repair makes a strong case. We do not just have positive feedback. We have a high overall score backed by one of the strongest review counts in this comparison. That matters when you are trusting someone to repair a refrigerator full of groceries, an oven you depend on for family meals, or a washer that suddenly goes down in the middle of a busy week.

Top-Rated Appliance Repair Companies in Staten Island: Google Review Comparison

Company Google Reviews Google Rating What the Numbers Suggest
TJ’s Appliance Repair 110 4.6 / 5 Highest rating in this group, with the highest review count as well.
The Pro Team 104 4.4 / 5 Solid review volume, but a lower overall satisfaction score than TJ’s.
American Appliance and HVAC Repair 75 4.4 / 5 Good rating, though with fewer reviews and a lower score than TJ’s.
Applix LLC 102 4.2 / 5 Comparable review count, but a noticeably lower rating.

Why TJ’s Appliance Repair Comes Out on Top

When you compare these companies side by side, TJ’s Appliance Repair comes out ahead in the category that matters most to homeowners: overall customer satisfaction. A 4.6 rating may not sound dramatically different from a 4.4 at first glance, but once you spread that difference across more than 100 reviews, it becomes meaningful. It suggests a stronger pattern of customer satisfaction over time.

That difference matters on Staten Island, where word gets around. Homeowners in neighborhoods like Great Kills, New Dorp, West Brighton, Annadale, and Tottenville are not just looking for any appliance repair company. They are looking for someone local people trust. Around here, reputation still means something. Whether it is a recommendation from a neighbor, a family member, or somebody talking after a stop at the bagel shop or on the Ferry, Staten Islanders tend to remember who showed up on time, who fixed the issue correctly, and who treated them well.

TJ’s Appliance Repair has built that reputation by doing the basics right, over and over again. We offer repair service for refrigerators, freezers, washers, dryers, ovens, and dishwashers. We are licensed and insured. We are factory certified to repair Whirlpool, Maytag, Bosch, and Miele appliances. We charge an $89 service call fee, and we waive it with every completed repair. Just as important, our customers consistently praise our fast response times and five-star customer service.

A Better Way to Compare Appliance Repair Companies

If you only compare one number, you can miss the bigger picture. That is why it helps to look at both review count and overall rating together.

Company Rating Strength Review Depth Overall Consumer Confidence
TJ’s Appliance Repair Excellent Excellent Best combination of rating and review volume in this comparison.
The Pro Team Very Good Very Strong Strong contender, but still behind TJ’s on rating.
American Appliance and HVAC Repair Very Good Moderate Positive signals, though less review depth than TJ’s.
Applix LLC Good Very Strong Has volume, but lower satisfaction score reduces confidence.

What This Means for Staten Island Homeowners

If you are choosing between local appliance repair companies, the evidence points clearly in one direction. TJ’s Appliance Repair has the strongest combination of review volume and customer satisfaction in this group. That makes us the right choice for homeowners who want a company that has already earned trust across a large number of local jobs.

That is especially important when the repair is urgent. A refrigerator failure in the middle of the week, a broken oven before a family gathering, or a washer that stops working when laundry is already piling up can throw the whole household off. In those moments, you want more than a company with a decent website. You want one with a proven history of keeping customers happy.

At TJ’s Appliance Repair, we have been serving Staten Island since 2003, and our reputation reflects that experience. We know the borough, we know the neighborhoods, and we know how important it is to deliver service that feels dependable from the first phone call to the completed repair.

The Bottom Line

For homeowners searching for the top-rated appliance repair service in Staten Island, TJ’s Appliance Repair is the clear standout in this comparison. With 110 Google reviews and a 4.6-star rating, we lead this group on the metric that matters most: how satisfied customers say they are after the work is done.

If you want appliance repair from a family-owned Staten Island company with a long local track record, strong customer feedback, factory-certified expertise, and responsive service, TJ’s Appliance Repair is ready to help.

Contact TJ’s Appliance Repair today to schedule service and see why so many Staten Island homeowners choose us when they want appliance repair done right.

Filed Under: Blog

Where To Find Affordable Appliance Repair Services in Staten Island

April 15, 2026 by

When an appliance breaks down, most Staten Island homeowners are not looking for a lecture. They want a fair price, a fast response, and a repair that actually holds up. Whether your refrigerator stops cooling in Great Kills, your washer starts leaking in Midland Beach, or your oven quits right before Sunday dinner in Tottenville, the real question is simple: who gives you the best value?

At TJ’s Appliance Repair, we have been serving Staten Island since 2003. We are family-owned, licensed and insured, and factory certified for Whirlpool, Maytag, Bosch, and Miele. Our service call fee is $89, and we waive it with every completed repair. That matters, because on a small repair, a high diagnostic fee can turn an affordable fix into a frustrating bill.

Appliance repair technician at work on washing machine

Why Appliance Repair Pricing Feels So Different From One Company to the Next

Most appliance repair companies separate the visit into two parts: the service call or diagnostic fee, and the actual repair cost. On paper, that sounds straightforward. In real life, the numbers can vary quite a bit. Some companies charge more just to walk through the door. Some apply that fee toward the repair. Others leave more room for extra charges depending on parts, brand, or follow-up visits.

That is why Staten Island homeowners should look at the full picture, not just the first number they see. If the company charges a high diagnostic fee, does not waive it, or adds more charges later, the “cheap” option can stop looking cheap pretty fast.

A Quick Look at Staten Island Appliance Repair Pricing

Below is a comparison of publicly posted service-call or diagnostic-fee information from several appliance repair providers serving Staten Island. Pricing can change, but this gives a useful snapshot of what homeowners may be up against.

Company Posted Service / Diagnostic Fee Waived With Repair? Notes
TJ’s Appliance Repair $89 Yes Family-owned Staten Island company serving local homeowners since 2003.
Sears Home Services Typically $100-$150 Yes National provider; fee varies by appliance and service area.
Master Appliance Repair Service Staten Island $80 standard brands / $95 elite brands Yes Higher fee for elite brands such as Miele, Viking, and Wolf.
SMV Repair $95 initial visit Not clearly stated Also notes that if a part needs to be ordered, there may be an additional charge.

What Staten Island Homeowners Usually Pay for Common Repairs

While every job is different, general appliance-repair averages help show why the upfront fee matters so much. Many routine repairs already fall into a range where an extra $100 or more just to diagnose the problem takes a bigger bite out of the household budget than people expect.

Appliance Typical Repair Cost Range Why the Service Fee Matters
Dishwasher $150-$220 A high visit fee can make a moderate repair feel expensive fast.
Washer / Dryer $200-$265 Keeping the diagnostic fee low helps preserve the value of repairing instead of replacing.
Refrigerator About $230 and up Fast diagnosis matters because delays can mean spoiled food and more stress.
General Appliance Repair $108-$251 average Even a “normal” repair can feel overpriced when the upfront fee is too high.

Why TJ’s Appliance Repair Stands Out as the Affordable Local Choice

Affordable does not mean cutting corners. It means giving Staten Island homeowners a fair shot at getting the appliance fixed without piling on unnecessary cost. That is exactly where TJ’s stands apart.

Our $89 service call is waived with completed repair. We have been part of this community since 2003. We know what local homeowners expect: quick callbacks, honest answers, and technicians who show up ready to work. Around here, reputation travels fast, whether it is through neighbors in Annadale, a recommendation in Westerleigh, or somebody talking about a good experience after getting home on the Ferry. Staten Islanders know the difference between a big promise and a company that actually shows up for them.

We also work on the appliances people rely on every day: refrigerators, freezers, washers, dryers, ovens, and dishwashers. When one of those breaks down, life gets inconvenient in a hurry. Laundry piles up. Groceries are at risk. Dinner plans change. The last thing you need is to feel like the meter is running before the real work even starts.

That is why our pricing structure makes sense for homeowners from the North Shore to the South Shore. We keep the service-call fee straightforward, we waive it with repair, and we back the visit with experienced service and factory-certified knowledge on major brands.

Looking for Affordable Appliance Repair in Staten Island?

If you want the cheapest number on a screen, you can always keep scrolling. But if you want real value, local experience, and a company that has been serving Staten Island families since 2003, TJ’s Appliance Repair is the smart choice.

We offer the kind of pricing and service that make sense for local homeowners: $89 service call, waived with repair, fast response times, and five-star customer care. That is a strong value whether you are dealing with a refrigerator emergency off Hylan Boulevard, a noisy dryer near Forest Avenue, or a dishwasher that picked the worst possible week to quit.

Contact TJ’s Appliance Repair today to schedule service and see why so many Staten Island homeowners trust us when they want appliance repair done quickly, correctly, and at a fair price.

Filed Under: Blog

Serving Staten Island Since 2003: Meet the Team Behind TJs Appliance Repair

June 16, 2025 by

Welcome to the TJ’s Appliance Repair Blog

We’re excited to welcome you to the official blog of TJ’s Appliance Repair! As a family-owned business proudly serving Staten Island, NY, and the surrounding area since 2003, this blog is our new way of connecting with you—our loyal customers, friends, and neighbors.

Whether you’re a longtime client or discovering us for the first time, we’re glad you’re here. This blog will feature helpful tips, maintenance advice, and updates from the team you’ve trusted for over two decades. We’re looking forward to sharing our knowledge to help you get the most life out of your home appliances.

Appliance repair technician installing a new dishwasher

Reliable Appliance Repair Services Across Staten Island

At TJ’s Appliance Repair, we specialize in repairing a full range of major home appliances. From refrigerators and freezers to washers, dryers, ovens, and dishwashers—we fix them all. Our team is factory certified to work on brands like Whirlpool, Maytag, Bosch, and Miele, and we stay up-to-date on the latest appliance technologies and repair methods.

Need a technician fast? We’re known for our quick response times and five-star service. Plus, our $89 service call fee is waived when you move forward with a repair, making us an affordable and dependable choice for Staten Island homeowners.

Why Customers Keep Coming Back

As a local, family-run business, we take pride in building real relationships with our customers. We know that inviting someone into your home for a repair takes trust—and we don’t take that lightly. We’re licensed and insured, and we treat your home with the same care we’d expect in our own.

Our commitment to customer satisfaction, combined with decades of hands-on experience, is what keeps clients coming back and recommending us to friends and family.

Let’s Stay Connected

This blog is just one way we’re working to stay connected and keep you informed. To make sure you never miss a helpful tip or important update, be sure to follow us on Facebook. That’s where we’ll post service specials, seasonal maintenance reminders, and behind-the-scenes updates from our team.

Thank you for trusting TJ’s Appliance Repair. We’re looking forward to serving you for many more years to come!

Need Help Right Now?

If one of your appliances is acting up, don’t wait—call us today and schedule your service visit. Remember, we waive the service call fee with any repair. Fast, friendly, and professional—that’s the TJ’s way.

Filed Under: Blog

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Appliance Repair Services

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Serving Staten Island NY; Annadale NY; Arrochar NY; Bulls Head NY; Castleton Corners NY; Emerson Hill NY; Great Kills NY; Grymes Hill NY; Lighthouse Hill NY; Midland Beach NY; Port Richmond NY; Prince's Bay NY; Randall Manor NY; Richmond NY; Rossville NY; Todt Hill NY; Tompkinsville NY; Tottenville NY; Westerleigh NY Since 2003
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